Exceptional Pets Cave Creek location is closing on November 30th

Our Exceptional Pets Cave Creek location will be merging with our Deer Creek Animal Hospital and Carefree Pet Resort locations on December 1st. We are happy to announce most of our staff will be moving over to our nearby locations to continue to serve you in this transition, including Dr. Lieberman who will be available to care for your pets at the Deer Creek Animal Hospital location at 3025 E Rose Garden Ln.

While consolidating locations is never easy, please know the decision was made with care around national staffing shortages in our industry and our commitment to deliver elevated connected care experiences to our pet families. We will be honoring all our clients’ appointments through the end of day on November 30th. If you have an appointment after November 30th, we will be reaching out to help you transfer your appointment as needed.

We know that you will have questions to prepare you for this change, so please find a list of frequently asked questions below.

We want to again thank the Cave Creek community as it has been a privilege caring for your pets and can’t wait for you to visit us at our Deer Creek Animal Hospital and Carefree Pet Resort locations soon.
Sincerely,

Exceptional Pets Cave Creek Team

Frequently Asked Questions

Our last day of client appointments at Cave Creek will be the end of day on November 30th, to be officially closed on December 1st.
Our last day of client appointments at Cave Creek will be the end of day on November 30th, all reservations up until that day will be honored. All reservations after that date can be transferred to another Exceptional Pets or nearby location, such as our Deer Creek Animal Hospital or Carefree Pet Resort. We will be contacting any client with a future reservation to support them in this transition.
Yes, if you are not able to transfer to one of our nearby locations that can honor your daycare or boarding package, we will refund the remainder of your package no later than December 1st. Please contact the center for further details.
We are happy to announce that Dr. Lieberman who will be available to care for your pets at the Deer Creek Animal Hospital location at 3025 E Rose Garden Ln.

For any pet parents that will be moving to our Deer Creek Animal Hospital or our Carefree Pet Resort, we will be transferring your records upon your request.

Feel free to fill out this form and we will accept your permission to transfer them in advance of any care. If for any reason, you will be transferring to another location, you can fill this form out and provide the new facilities information so that we can transfer your records accordingly. All transfers should be completed within 3 business days.

Our Exceptional Pets Cave Creek location is approx. 17 minutes or 11 miles from our Deer Creek Animal Hospital location and 10 minutes or 5.5 miles from our Carefree Pet Resort.