Exceptional Pets Chandler location is closing on November 30th

Our Exceptional Pets Chandler location will be merging with our Exceptional Pets Mesa and Maricopa locations on December 1st. Currently, we are no longer taking daycare or boarding reservations at our Chandler location and are excited to serve you at our Mesa or Maricopa locations for all your needs. In addition, we are happy to announce that Dr. Crystal Bley will be available to care for your pets at our Exceptional Pets Mesa location at 1928 S Gilbert Rd. To book your next appointment, please call our Mesa location at (623) 292-3285, or our Maricopa location (520) 436-3476.

While consolidating locations is never easy, please know the decision was made with care around national staffing shortages in our industry and our commitment to deliver elevated connected care experiences to our pet families.

We know that you will have questions about this change, so please find a list of frequently asked questions below.

We want to again thank the Chandler community as it has been a privilege caring for your pets and can’t wait for you to visit us at our Exceptional Pets Mesa and Maricopa locations soon.
Sincerely,

Exceptional Pets Chandler Team

Frequently Asked Questions

Our last day of client appointments at Chandler will be the end of day on November 30th, to be officially closed on December 1st.
Our last day of client appointments at Chandler will be the end of day on November 30th, all reservations up until that day will be honored. All reservations after that date can be transferred to another Exceptional Pets or nearby location, such as our Deer Creek Animal Hospital or Carefree Pet Resort. We will be contacting any client with a future reservation to support them in this transition.
Yes, if you are not able to transfer to one of our nearby locations that can honor your daycare or boarding package, we will refund the remainder of your package no later than December 1st. Please contact the center for further details.
We are happy to announce that Dr. Crystal Bley will be available to care for your pets at our Exceptional Pets Mesa location at 1928 S Gilbert Rd. - only 15 minutes from our Chandler location.

All pet medical records will be accessible across our Exceptional Pet locations, so there is no need to call to have them transferred if you transition to our Mesa or Maricopa locations. For any pet parents that will be moving to our Deer Creek Animal Hospital or our Carefree Pet Resort, we will be transferring your records upon your request.

Feel free to fill out this form and we will accept your permission to transfer them in advance of any care. If for any reason, you will be transferring to another location, you can fill this form out and provide the new facilities information so that we can transfer your records accordingly. All transfers should be completed within 3 business days.

Our Exceptional Pets Chandler location is approx. 15 minutes or 9 miles from our Exceptional Pets Mesa location or 27 min or 25 miles from our Exceptional Pets Maricopa location.
Currently, we are no longer taking daycare or boarding reservations at our Chandler location and are excited to serve you at our Mesa or Maricopa locations for all your needs.